An email from a new customer who experienced first hand the prompt and professional services offered by our team:
Hi There,
You had performed some work at this address recently, and I just wanted to pass along some positive feedback. It is rare to find a contractor so responsive, especially with tough issues like the ones you deal with on a day to day basis. We had called out another contractor who had promised to visit the site to clean up an awful mess, and 6 hours later hadn't shown up. When I called you, the person I spoke with at the office was polite and cheerful, and dispatched someone without delay. Within an hour or two, the mess was cleaned up. Truly a rare surprise.
Thanks so much,
A letter from an insurance policy holder whose company trusts Bio Solutions to deliver the highest level of customer service and most importantly, peace of mind.
I just wanted to send you a note expressing my gratitude and thanks for the amazing job your crew did on my car. It had been stolen (three weeks ago today), and was involved in a crime (computer theft, for one thing).
I am slightly disabled - and my mother is VERY disabled - and I am her chief care-giver. That car - though old, and somewhat decrepit - provides our transportation to medical appointments and shopping - and all other necessities that a senior citizen and a middle-aged person would need. The knowledge that your team so thoroughly cleaned my car - and completely banished all thoughts that we might inhale some sort of drug, or get stuck with a carelessly-dropped needle - has been worth its weight in gold.
Bless you and your entire team. I had thought that I would have to do all the cleaning myself - so learning of your existence was a happy surprise. And then - when I saw the work you had done ... believe me when I tell you that the peace of mind you have given me and my Mother is absolutely invaluable and beyond price.
Thank you, again - so very much


